Shipping Policy

At Noventra.life, we are committed to delivering your orders quickly, safely, and efficiently. Please review the shipping policy below to understand how we process and deliver orders.

📦 Order Processing

  • All orders are processed within 24–48 hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Our team may contact customers to confirm Cash on Delivery (COD) orders before dispatch.

⚡ Prepaid orders are given priority processing and are usually dispatched faster than COD orders.

🚚 Estimated Delivery Time

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–8 business days

Delivery times may vary due to courier delays, weather conditions, or high order volumes.

💰 Shipping Charges

  • We offer Free Shipping on most products across India.
  • Additional shipping charges may apply depending on the product or delivery location.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or Email.

You can use this tracking ID to check the real-time status of your shipment.

🚛 Delivery Partners

We use Shiprocket and its associated courier partners, including:

  • Delhivery
  • XpressBees
  • Blue Dart
  • Ecom Express
  • Ekart Logistics
  • India Post
  • DTDC

These trusted logistics partners help ensure safe and timely delivery across India.

📞 Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you via phone or WhatsApp to confirm the order before dispatch.

Orders that cannot be confirmed may be cancelled to prevent fake orders.

📍 Incorrect Address

Please ensure your shipping address and phone number are correct while placing your order.

Noventra.life is not responsible for delays caused by:

  • Incorrect address details
  • Incomplete address information
  • Customer unavailability at delivery location

🔒 Safe & Secure Shipping

We take special care to ensure that every order is securely packed and safely handled during transit to avoid damage.

📞 Customer Support

Email: srm273128@gmail.com

Customer Support Numbers:

  • +91 9515550543
  • +91 6301106123
  • +91 9059922597

Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM

✨ Thank You

Thank you for shopping with Noventra.life. We appreciate your trust in us.